Cisco Cisco Agent Desktop 9.0 Installationsanleitung

Upgrading from CAD 7.5/7.6, CAD 8.0, and CAD 8.5 (Windows Server 2003)

August 4, 2014

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Upgrading from CAD 7.5/7.6, CAD 8.0, and 
CAD 8.5 (Windows Server 2003)

Going from Flat Files to SQL Server 2008 R2

1. Backup the data for your current CAD installation. See 

 for more information.

NOTE:  Save the three types of backup files to different folders. 
Keeping the backup files separated prevents the backup and restore 
tools from reading from or writing to the wrong type of file.

NOTE:  Keep your backups in case you need to roll back to your 
previous version of CAD.

2. Upgrade the server (Side A and Side B in a redundant environment) from 

Windows Server 2003 to Windows Server 2008 R2. See your Microsoft 
documentation for information on how to do this.

NOTE:  Your current version of CAD will be uninstalled in the process 
of upgrading your Windows servers. 

3. Complete the preinstallation preparation. See 

 for more information.

4. Install and configure SQL Server 2008 R2 (on Side A and Side B in a 

redundant system). See 

 for detailed steps.

5. Install CAD services on the primary server (Side A) where SQL Server 2008 R2 

is installed. Refer to 

 for detailed 

steps.

6. Configure CAD services on Side A with the CAD Configuration Setup utility. 

Refer to 

 for 

steps to configure CAD services on the primary server (Side A). For more 
information about the CAD Configuration Setup utility refer to 

The nodes will appear in the following order:

a.

b.

c.

d.