Cisco Cisco Agent Desktop 9.0 Installationsanleitung

Cisco CAD Installation Guide

56

August 4, 2014

i.

5. License CAD with Unified CCE License Administration. Refer to 

 for more information.

6. Install CAD services on the secondary server (Side B). The steps are the same 

as they were on Side A. Refer to 

 for 

more information.

7. Configure CAD base services on Side B with the CAD Configuration Setup 

utility. Refer to 

 for more information. The fields will already be completed based on 

the information you entered while configuring CAD on Side A. Verify this 
information is correct.

NOTE:  You do not have to complete Unified CCE License 
Administration on Side B.

8. Modify the Peripheral Gateway Registry. Refer to 

 for detailed steps. 

9. Configure Client MSI Files. Refer to 

 for more information.

10. Install Desktop Administrator on the administrator desktop(s). Refer to 

 for more information.

11. Install the other client desktops.

a. Install Agent Desktop on the agent desktops.

b. Install Supervisor Desktop on the supervisor desktops.

c. Configure the Java Runtime Error (JRE) browser plug-in on the CAD-BE 

agent desktops.

Installing CAD Base Services

The CAD base services are installed using the InstallSheild Wizard.

1. Launch the setup.exe file from the product CD to start the installation process 

(

).