Cisco Cisco Agent Desktop 9.0 Installationsanleitung
Desktop Monitoring Console
August 4, 2014
153
Desktop Monitoring Console
Desktop Monitoring Console is a web servlet that allows you to monitor the status of
the CAD services and the LDAP Directory Services. It is installed automatically when
the CAD base services are installed. To access the console, use the following URL,
where <CAD server> is the IP address of the server on which the CAD services are
installed:
the CAD services and the LDAP Directory Services. It is installed automatically when
the CAD base services are installed. To access the console, use the following URL,
where <CAD server> is the IP address of the server on which the CAD services are
installed:
http://<CAD server>:8088/smc/monitor.jsp
The CAD administrator can hyperlink this URL to the Unified CCE Configuration node in
Desktop Administrator for easy access to Desktop Monitoring Console.
Desktop Administrator for easy access to Desktop Monitoring Console.
Any computer running a CAD service must have the Simple Network Management
Protocol (SNMP) component installed in order for Desktop Monitoring Console to be
able to monitor the status of that service.
Protocol (SNMP) component installed in order for Desktop Monitoring Console to be
able to monitor the status of that service.
When CAD is not running on a PG, configure the Microsoft SNMP service.
When CAD is running on a PG, Cisco SNMP Agent Management service must be
enabled and the Microsoft SNMP service must be disabled. The Microsoft SNMP
service and the Cisco SNMP Agent Management service cannot simultaneously be
enabled.
enabled and the Microsoft SNMP service must be disabled. The Microsoft SNMP
service and the Cisco SNMP Agent Management service cannot simultaneously be
enabled.
Configuring Microsoft SNMP Service for use with CAD
To configure Microsoft SNMP service:
1. On the server where the CAD service(s) is installed, open the Programs and
Features control panel.
2. From the button bar on the left of the Programs and Features window, click
Turn Windows features on or off.
3. In the Turn Windows features on or off window, select Simple Network
Management Protocol (SNMP) from the selection pane and click OK.
4. Close the Programs and Features window.
5. Run services.msc to open the Windows Services list.
6. Right-click SNMP Service and select Properties.
7. In the SNMP Service Properties window, select the Security tab.
a. Under the Accepted Community Names section, click Add. The SNMP
Service Configuration window opens.
b. Select READ ONLY from the Community Rights drop-down list, enter
public
in the Community Name field, then click Add. The public
community is added to the Accepted Community Names section.