Cisco Cisco Agent Desktop 9.0 Betriebsanweisung

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Cisco Agent Desktop—Browser Edition User Guide
16
August 27, 2012
VPN Full Tunneling
VPN full tunneling virtually replaces the network connection with the local area 
network defined by the VPN. If VPN full tunneling is used to connect to CAD servers, 
the VPN connection must be established before starting CAD-BE. If the VPN 
connection is lost during a session, you must close CAD-BE, reestablish the VPN 
connection, and then restart CAD-BE.
VPN Split Tunneling
VPN split tunneling allows you to access a public network and a local area network 
simultaneously, using the same physical network connection. 
There are two types of VPN split tunneling scenarios.
Scenario 1: The CAD servers are on the public network and a third-party 
application is used through the VPN. In this scenario, you must launch and log 
into CAD-BE before establishing the VPN connection. If the VPN connection is 
lost during a session, you must restart CAD-BE and then reestablish the VPN 
connection.
Scenario 2: The CAD servers are on the VPN and a third-party application is 
used through the public network. In this scenario, you must establish the VPN 
connection before launching Agent Desktop. If the VPN connection is lost 
during a session, you must close CAD-BE, reestablish the VPN connection, 
and then restart CAD-BE.