Cisco Cisco Agent Desktop 9.0 Betriebsanweisung

Cisco Desktop Administrator User Guide

180

August 18, 2015

2. If necessary, search for the supervisor whose properties you want to view. For 

instructions, see 

. The supervisor’s 

properties appears (

). 

Figure 89. 

Supervisor Properties window

 

3. To return to the Supervisors list page, click Return to Supervisor List or the 

blue arrow at the top of the page.

Resetting a Supervisor Password

By default, supervisors set their own passwords the first time they access Cisco 
Supervisor Desktop. If a supervisor forgets the password, you can reset the password 
so that the supervisor can log in and set up a new password.

If a password has been set up by either you or a supervisor, it appears as a string of 
placeholder symbols in the Password field. If the field is blank, no password has been 
set up for that supervisor.

NOTE:  You cannot reset the supervisor’s password if the Enable 
Supervisor Login via CTIOS check box is selected.

1. Choose Personnel > Supervisors. The Supervisors list page appears 

(

2. If necessary, search for the supervisor whose password you want to reset. For 

instructions, see 

.

3. In the password field, type a new password and then click Save. The 

supervisor’s password is reset to the string you entered.