Cisco Cisco UCS B200 M2 Blade Server Datenbogen
Cisco UCS B460 M4 Blade Server (with Intel® Xeon E7 v2 CPU)
CONFIGURING the SERVER
35
SMARTnet for UCS
For support of the entire Unified Computing System, Cisco offers the Cisco SMARTnet for UCS
Service. This service provides expert software and hardware support to help sustain
performance and high availability of the unified computing environment. Access to Cisco
Technical Assistance Center (TAC) is provided around the clock, from anywhere in the world.
Service. This service provides expert software and hardware support to help sustain
performance and high availability of the unified computing environment. Access to Cisco
Technical Assistance Center (TAC) is provided around the clock, from anywhere in the world.
For UCS blade servers, there is Smart Call Home, which provides proactive, embedded
diagnostics and real-time alerts. For systems that include Unified Computing System Manager,
the support service includes downloads of UCSM upgrades. The Cisco SMARTnet for UCS Service
includes flexible hardware replacement options, including replacement in as little as two hours.
There is also access to Cisco's extensive online technical resources to help maintain optimal
efficiency and uptime of the unified computing environment. You can choose a desired service
listed in
diagnostics and real-time alerts. For systems that include Unified Computing System Manager,
the support service includes downloads of UCSM upgrades. The Cisco SMARTnet for UCS Service
includes flexible hardware replacement options, including replacement in as little as two hours.
There is also access to Cisco's extensive online technical resources to help maintain optimal
efficiency and uptime of the unified computing environment. You can choose a desired service
listed in
SMARTnet for UCS Hardware Only Service
For faster parts replacement than is provided with the standard Cisco Unified Computing System
warranty, Cisco offers the Cisco SMARTnet for UCS Hardware Only Service. You can choose from
two levels of advanced onsite parts replacement coverage in as little as four hours. SMARTnet
for UCS Hardware Only Service provides remote access any time to Cisco support professionals
who can determine if a return materials authorization (RMA) is required. You can choose a
service listed in
warranty, Cisco offers the Cisco SMARTnet for UCS Hardware Only Service. You can choose from
two levels of advanced onsite parts replacement coverage in as little as four hours. SMARTnet
for UCS Hardware Only Service provides remote access any time to Cisco support professionals
who can determine if a return materials authorization (RMA) is required. You can choose a
service listed in
.
Table 18
Cisco SMARTnet for UCS Service
Service SKU
On Site? Description
CON-PREM-B260M4
Yes
ONSITE 24X7X2 UCS Blade Module for B260/B460 M4
CON-OSP-B260M4
Yes
ONSITE 24X7X4 UCS Blade Module for B260/B460 M4
CON-OSE-B260M4
Yes
ONSITE 8X5X4 UCS Blade Module for B260/B460 M4
CON-OS-B260M4
Yes
ONSITE 8X5XNBD UCS Blade Module for B260/B460 M4
CON-S2P-B260M4
No
SMARTNET 24X7X2 UCS Blade Module for B260/B460 M4
CON-SNTP-B260M4
No
SMARTNET 24X7X4 UCS Blade Module for B260/B460 M4
CON-SNTE-B260M4
No
SMARTNET 8X5X4 UCS Blade Module for B260/B460 M4
CON-SNT-B260M4
No
SMARTNET 8X5XNBD UCS Blade Module for B260/B460 M4
Table 19
SMARTnet for UCS Hardware Only Service
Service SKU
Service
Level GSP
Level GSP
On
Site?
Site?
Description
CON-UCW7-B260M4
UCW7
Yes
UC PLUS 24X7X4OS
UCS Blade Module for B260/B460 M4
CON-UCW5-B260M4
UCW5
Yes
UC PLUS 8X5XNBDOS
UCS Blade Module for B260/B460 M4