Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Ratgeber Für Administratoren

Scripts are created with the Unified CCX Editor, and can perform a wide variety 
of functions. For example, scripts can prompt callers for extension numbers to 
transfer calls, place callers in a queue and route calls to available agents, and place 
outbound calls.

The Script Management option of the Applications menu of the Unified CCX 
Administration web interface contains options for managing and refreshing 
Unified CCX scripts that are stored in the repository. 

Your Unified CCX system includes sample scripts stored as .aef files. For a 
description of these scripts, see the 

This section contains the following procedures:

If a large number of VRU scripts are configured for your system, the Upload a 
New Script and Refresh Scripts operations can take a long time to complete. 
These tasks can also result in high CPU utilization.