Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Veröffentlichungshinweis
Chapter 2 Cisco Unified CCX Editor Palette Step Descriptions
Media Steps
2-190
Cisco Unified Contact Center Express Editor Step Reference Guide, Release 8.0(1)
describes the properties of the Input tab of the Recording customizer
window.
Table 2-87
Recording Properties—Input Tab
Properties / Buttons
Description
Maximum Retries
Variable indicating the number of times the
recording can be re-attempted after the cancel key
has been detected.
recording can be re-attempted after the cancel key
has been detected.
After the maximum number of retries is reached,
the step continues on the Unsuccessful output
branch. On retry due to an invalid key, a system
prompt plays if none is specified.
the step continues on the Unsuccessful output
branch. On retry due to an invalid key, a system
prompt plays if none is specified.
A “0” value means that no retry is allowed; in this
case, the script must handle the retry scenario.
case, the script must handle the retry scenario.
Flush Input Buffer
Radio button.
Yes—The system erases previously entered input
before capturing caller input.
before capturing caller input.
No—The system does not erase previously
entered input before capturing caller input.
entered input before capturing caller input.