Cisco Cisco Finesse 8.5(3) Betriebsanweisung

The following table describes the fields on the Contact Center Enterprise Administration Server
Settings gadget.

Either the hostname or IP address of the
Unified CCE administration database server

Primary Host/IP Address

Either the hostname or IP address of the backup
Unified CCE administration database server

Backup Host/IP Address

The port of the Unified CCE administration
database server

Port

Note: Because Finesse expects the primary and
backup administration database server ports to
be the same, the Finesse Administration
Console exposes only one port field. You must
ensure that the port is the same for the primary
and backup administration database servers.

The domain of the Unified CCE database

Domain

The AWDB name (for example,
ucceinstance_awdb)

Database Name

The username required to sign in to the
database

Username

Note: This user refers to the Administrator
Domain user that the AWDB uses to synch
against the logger. The AWDB server must use
Windows authentication and the configured
username must be a domain user.

The password required to sign in to the
database

Password

For more information about these settings, see the Administration Guide for Cisco Unified
ICM/Contact Center Enterprise & Hosted and the Staging Guide for Cisco Unified ICM/Contact
Center Enterprise & Hosted.

•

Submit—Saves your configuration changes

•

Reset—Retrieves the most recently saved enterprise database settings

User Guide for the Cisco Finesse Administration and Serviceability Consoles Release 8.5(3)