Cisco Cisco Unified CRM Connector 10.0 Betriebsanweisung

SET REASON CODE Step-by-Step 

1. 

Set Not Ready – press the Not Ready workmode 
button. 

2

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Reason codes are used to track your work mode changes.  If your site uses 
reason codes you must set a reason in order to go not ready.  

 

shows the Reason Code drop down selection box.  Ask your supervisor or 
systems administrator for a list of valid reason codes. 

Figure 2-5

Press Not 

Ready

Select a 

reason 

WARNING:  You must select a reason code if your site 
uses them

.  

If you do not:  You will stay in your last 

work mode; your work mode will not change to not 
ready. Be sure Workmode shows “not ready” before 
leaving your desk. 

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