Cisco Cisco Agent Desktop 9.0 Installationsanleitung
Cisco CAD Installation Guide
28
March 25, 2013
For more information on NAT, see How NAT Works (Cisco document ID 6450), at:
http://www.cisco.com/en/US/tech/tk648/tk361/tech_tech_notes_list.html
Third Party Software Requirements
CAD 7.6 requires the following software applications to run successfully.
Microsoft Internet Explorer
Microsoft Internet Explorer 7 or 8 must be installed on agent and supervisor PCs to
support the integrated browser component of Agent Desktop, CAD-BE, and Supervisor
Desktop. The CAD integrated browser is implemented using the Microsoft WebBrowser
control (Shdocvw.dll), which provides a window in which the user can navigate
websites and files using hyperlinks and URLs.
support the integrated browser component of Agent Desktop, CAD-BE, and Supervisor
Desktop. The CAD integrated browser is implemented using the Microsoft WebBrowser
control (Shdocvw.dll), which provides a window in which the user can navigate
websites and files using hyperlinks and URLs.
Differences between the CAD integrated browser and Internet Explorer include the
following:
following:
■
If a third-party web application attempts to launch a new browser window, the
CAD integrated browser will open a new tab instead.
CAD integrated browser will open a new tab instead.
■
If a page that contains a JavaScript error is opened from the CAD integrated
browser and script error notification is disabled in IE (the default), the CAD
integrated browser will not display any information about the error. To see
detailed information about the error, you must open the page from IE with
script debugged enabled.
browser and script error notification is disabled in IE (the default), the CAD
integrated browser will not display any information about the error. To see
detailed information about the error, you must open the page from IE with
script debugged enabled.
■
The CAD integrated browser does not support the more advanced features of
Internet Explorer, including the pop-up blocker, the phishing filter, and Internet
Explorer 7-style tabs.
Internet Explorer, including the pop-up blocker, the phishing filter, and Internet
Explorer 7-style tabs.
NOTE: The integrated browser supports only one web session at a
time for web applications that use cookies for session management.
For example, you cannot log into a web application that uses cookies
in one tab as User A and then log into the same web application in
another tab as User B. However, multiple web sessions are supported
for web applications that use URL-based session management.
time for web applications that use cookies for session management.
For example, you cannot log into a web application that uses cookies
in one tab as User A and then log into the same web application in
another tab as User B. However, multiple web sessions are supported
for web applications that use URL-based session management.
http://msdn2.microsoft.com/en-us/library/42h6dke4(VS.80).aspx