Cisco Cisco Agent Desktop 8.0 Installationsanleitung
Cisco CAD Installation Guide
56
August 8, 2012
ICM Admin Workstation Database
Figure 13.
ICM Admin Workstation Database window.
The ICM Admin Workstation database locations are autofilled based on what you
entered in the ICM Admin Workstation Distributor window.
entered in the ICM Admin Workstation Distributor window.
Select the database type, SQL or NT, then type the instance name and a user
login ID/password. The user must have read privileges for the ICM Admin Workstation
database.
login ID/password. The user must have read privileges for the ICM Admin Workstation
database.
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If you select NT, the user must also have an account on the ICM Admin
Workstation computer. Use the format <domain>\<username> or
.\<username> for the login ID.
Workstation computer. Use the format <domain>\<username> or
.\<username> for the login ID.
Select the connection type, TCP/IP or Named Pipes.
■
If TCP/IP, type the port number used to connect to the database.
■
If Named Pipes, type the share path in the format \\<path> in the Port field.
NOTE: If you change these settings after initial setup, you must
restart each Recording and Statistics Service and the Sync Service to
ensure that the change is registered with them properly.
restart each Recording and Statistics Service and the Sync Service to
ensure that the change is registered with them properly.