Cisco Cisco Agent Desktop 9.0 Installationsanleitung

Cisco CAD Installation Guide

114

March 31, 2014

NOTE:  Keep your backups in case you need to roll back to your 
previous version of CAD.

1. Install the newer version of CAD over the older version. 

NOTE:  If you are upgrading to a replicated system, start with installing 
CAD 8.5 on the server that you want to designate as the primary 
node. 

After the installation finishes, the CAD Configuration Setup utility starts 
automatically.

2. In the CAD Configuration Setup utility, complete the data entry nodes.

■

If you are installing a CAD version other than 8.5, refer to the Cisco CAD 
Installation Guide for that CAD version for information on completing the 
CAD Configuration Setup utility nodes.

■

If you are installing CAD 8.5, refer to 

 for information on completing the CAD Configuration Setup utility 

nodes. If you are going to use SQL Server instead of flat files, make sure 
that you select SQL Server in the Recording and Statistics Service 
Database Configuration node, and select Blank Database. In the Restore 
Backup Data node, select No. Your data will be automatically restored.

3. Save and then exit the CAD Configuration Setup utility.

■

If you are upgrading to a single server, you have completed the 
upgrade.

■

If you are upgrading to a replicated system, complete the remaining 
steps on the secondary server.

4. Log onto the secondary server.

5. Install the newer version of CAD over the older version. After the installation 

finishes, the CAD Configuration Setup utility starts automatically.

6. In the CAD Configuration Setup utility, complete the data entry windows as 

described in 

7. After you complete all of the data entry windows and exit the CAD 

Configuration Setup utility, the upgrade is done and replication is 
re-established.