Cisco Cisco Agent Desktop 9.0 설치 가이드
Cisco CAD Installation Guide
114
March 31, 2014
NOTE: Keep your backups in case you need to roll back to your
previous version of CAD.
previous version of CAD.
To upgrade using the over the top method:
1. Install the newer version of CAD over the older version.
NOTE: If you are upgrading to a replicated system, start with installing
CAD 8.5 on the server that you want to designate as the primary
node.
CAD 8.5 on the server that you want to designate as the primary
node.
After the installation finishes, the CAD Configuration Setup utility starts
automatically.
automatically.
2. In the CAD Configuration Setup utility, complete the data entry nodes.
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If you are installing a CAD version other than 8.5, refer to the Cisco CAD
Installation Guide for that CAD version for information on completing the
CAD Configuration Setup utility nodes.
Installation Guide for that CAD version for information on completing the
CAD Configuration Setup utility nodes.
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for information on completing the CAD Configuration Setup utility
nodes. If you are going to use SQL Server instead of flat files, make sure
that you select SQL Server in the Recording and Statistics Service
Database Configuration node, and select Blank Database. In the Restore
Backup Data node, select No. Your data will be automatically restored.
that you select SQL Server in the Recording and Statistics Service
Database Configuration node, and select Blank Database. In the Restore
Backup Data node, select No. Your data will be automatically restored.
3. Save and then exit the CAD Configuration Setup utility.
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If you are upgrading to a single server, you have completed the
upgrade.
upgrade.
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If you are upgrading to a replicated system, complete the remaining
steps on the secondary server.
steps on the secondary server.
4. Log onto the secondary server.
5. Install the newer version of CAD over the older version. After the installation
finishes, the CAD Configuration Setup utility starts automatically.
6. In the CAD Configuration Setup utility, complete the data entry windows as
described in
7. After you complete all of the data entry windows and exit the CAD
Configuration Setup utility, the upgrade is done and replication is
re-established.
re-established.