Cisco Cisco Agent Desktop 8.0 Betriebsanweisung
Cisco Desktop Administrator User Guide
42
June 2007
If you are running CAD Configuration Setup in Initial mode (immediately after
installation), the Dynamic Reskilling and System IPCC Environment sections do not
appear in the ICM Admin Workstation Distributor window.
installation), the Dynamic Reskilling and System IPCC Environment sections do not
appear in the ICM Admin Workstation Distributor window.
NOTE: If Configuration Setup does not detect that it is installed in a
System IPCC Environment, a dialog box will appear during Initial
mode, prompting you to indicate whether it is a System IPCC
Environment.
System IPCC Environment, a dialog box will appear during Initial
mode, prompting you to indicate whether it is a System IPCC
Environment.
Recording and Statistics Service Database
Figure 12.
Recording and Statistics Service Database window.
This window is displayed if you are running CAD Configuration Setup in both Initial and
Update modes. If you are running CAD Configuration Setup on the secondary server in
a replicated system, this window does not appear, because the database information
was already entered on the primary system.
Update modes. If you are running CAD Configuration Setup on the secondary server in
a replicated system, this window does not appear, because the database information
was already entered on the primary system.
NOTE: If you change these settings after initial setup, you must
restart each Recording and Statistics Service to ensure that the
change is registered with them properly.
restart each Recording and Statistics Service to ensure that the
change is registered with them properly.
In the Database Population Method section, select the method you want to use to set
up the Recording and Statistics Service database.
up the Recording and Statistics Service database.
■
Select Blank Database (the default) when installing a single service or a
primary service in a replicated environment. This option creates the Recording
and Statistics Service schema.
primary service in a replicated environment. This option creates the Recording
and Statistics Service schema.