Cisco Cisco Agent Desktop 9.0 Betriebsanweisung
Passwords
June 2007
29
Passwords
A password is optional for Desktop Administrator. By default, no password is required.
If a password is configured, you are prompted for the password when you select the
Call Center 1 node. The password is not specific to one user, but must be entered by
anyone trying to access Desktop Administrator’s functionality.
Call Center 1 node. The password is not specific to one user, but must be entered by
anyone trying to access Desktop Administrator’s functionality.
To set up a password:
1. In the navigation pane, select the Call Center 1 node.
2. Choose Setup > Change Password.
The Administrator Password dialog box appears (see
Figure 2.
Administrator Password dialog box.
3. Leave the Old password field blank, and enter a new password, type it again
to confirm it, and then click OK.
Passwords are case sensitive and may consist of one or more alphanumeric
characters.
characters.
Desktop Administrator is now password protected. You must restart the
application for the change to go into effect.
application for the change to go into effect.
To change your password:
1. In the left pane, select the Call Center 1 node.
2. Choose Setup > Change Password.
The Change Password dialog box appears (see
).
3. Enter your old password, a new password, and your new password again to
confirm it, and then click OK.
Your Desktop Administrator password is now changed. You must restart the
application for the change to go into effect.
application for the change to go into effect.