Cisco Cisco Agent Desktop 9.0 Betriebsanweisung
CAD Configuration Setup Utility
January 16, 2013
37
■
The peripheral ID is used by services to filter information such as agents and
skills. You can find the peripheral ID by using PG Explorer in the Unified ICM
Configuration Manager.
skills. You can find the peripheral ID by using PG Explorer in the Unified ICM
Configuration Manager.
NOTE: If you change the peripheral ID, you must restart the Sync
service, the Enterprise service, and the BIPPA service to ensure that
the change is registered with them properly.
service, the Enterprise service, and the BIPPA service to ensure that
the change is registered with them properly.
NOTE: If you are running Unified SCC and change the Peripheral ID,
your system will not work.
your system will not work.