Cisco Cisco Agent Desktop 9.0 Betriebsanweisung

Cisco Desktop Administrator User Guide

January 16, 2013

ICM Admin Workstation Database

The ICM Admin Workstation database locations are autofilled based on what you
entered in the ICM Admin Workstation Distributor window.

Select the database type, SQL or NT, then type the instance name and a user
login ID/password. The user must have read privileges for the ICM Admin Workstation
database.

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If you select NT, the user must also have an account on the ICM Admin
Workstation computer. Use the format <domain>\<username> or
.\<username> for the login ID.

Select the connection type, TCP/IP or Named Pipes.

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If TCP/IP, type the port number used to connect to the database.

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If Named Pipes, type the share path in the format \\<path> in the Port field.

Figure 12.

ICM Admin Workstation Database