Cisco Cisco Agent Desktop 8.0 Betriebsanweisung

Cisco Desktop Administrator User Guide

144

November 19, 2013

Accessing Desktop Administrator

You can access Desktop Administrator by either of two methods:

■

From the Desktop Work Flow Administrator menu bar

■

From your web browser

Only one person at a time can make changes in Desktop Administrator. Until a user 
logs out or until that user’s login times out after 15 minutes of inactivity, other users 
can only view information.

NOTE:  If you close the browser or browser tab without first logging out 
of Desktop Administrator, you will remain logged in an additional 
15 minutes, when your login times out. For this reason it is important 
that you log out before you close the browser or browser tab when you 
are done using Desktop Administrator.

1. Access the Desktop Administrator login window by either of these two 

methods:

■

From the Work Flow Administrator menu bar, choose Desktop 
Administrator > Side A. If your system includes redundancy, you can also 
choose Side B.

■

In your web browser, go to the following URL:



http://<CAD server>:8088/teamadmin/main.cda

NOTE:  Desktop Administrator can support either a secured (HTTPS) 
or unsecured (HTTP) connection, depending on how the CAD servers 
are configured. All the URLs in this document assume that CAD 
servers are configured with an unsecured connection.

The Desktop Administrator login window appears.

2. Enter your user name and password, and then click Login. The Desktop 

Administrator home page appears.