Cisco Cisco Agent Desktop 8.0 Fehlerbehebungsanleitung

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You must repeat this for of ALL of the connectors that have been used.
Client Throttling
Client throttling policies are used only in Microsoft Exchange 2010, and the default configuration is known to
cause adverse performance with agent email.
Open the Microsoft Exchange Management Shell tool.
Create a new throttling policy:
New−ThrottlingPolicy −name "<Policy Name>"
Where Policy Name = the name for the new policy.
For Exchange 2010:
Set−ThrottlingPolicy −identity ?<Policy Name>?
−IMAPMaxConcurrency $null −IMAPPercentTimeInAD $null
−IMAPPercentTimeInCAS $null −IMAPPercentTimeInMailboxRPC $null
−RCAMaxConcurrency $null −RCAPercentTimeInAD $null
−RCAPercentTimeInCAS $null −RCAPercentTimeInMailboxRPC $null
−MessageRateLimit $null −RecipientRateLimit $null −CPUStartPercent $null
For Exchange 2010 SP1 and SP2:
Set−ThrottlingPolicy −identity ?<Policy Name>?
−IMAPMaxConcurrency $null −IMAPPercentTimeInAD $null
−IMAPPercentTimeInCAS $null −IMAPPercentTimeInMailboxRPC $null
−RCAMaxConcurrency $null −RCAPercentTimeInAD $null
−RCAPercentTimeInCAS $null −RCAPercentTimeInMailboxRPC $null
−CPAMaxConcurrency $null −CPAPercentTimeInCAS $null
−CPAPercentTimeInMailboxRPC $null −MessageRateLimit $null
−RecipientRateLimit $null −CPUStartPercent $null
1. 
Now that the policy has been created, apply it to the mailbox (UCCX Email):
Set−Mailbox −Identity "<Mailbox Name>" ?ThrottlingPolicy "<Policy Name>"
2. 
Updated: Apr 09, 2014
Document ID: 117589