Cisco Cisco Agent Desktop 10.5
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Release Notes for Cisco Agent Desktop 7.5(1)
Documentation Updates
Documentation Updates
This section provides documentation changes that were unavailable when the CAD 7.5 documentation
suite was released.
suite was released.
3
Voice contact workflow rules are disabled after restoring backup data.
3
Restore from backup does not restore extended life recordings.
3
Restore from backup does not restore supervisor report preferences.
3
Reserved reason codes are restored as English on non-English system.
3
The CAD SMC shows that SQL Agent is down when it is not.
3
Supervisor Report Column Not Visible
3
CAD/CSD Considerations for 07/08 Australia DST Changes
3
Global mode set in CAD server not in affect at Desktop
3
CAD:Status messages were overlapped by SIP address names in chat
window.
window.
3
Not able to logout mobile agent from CAD desktop.
3
Invalid Error message while logging in an agent
3
Invalid auto recovery message while logging in an agent after stopping C
3
CAD services can be installed with Domain Admin causing RASCAL
problems
problems
3
CAD Voip-Mon does not accept Phone Mac address free form
3
Supervisor password gets reset or supervisor gets login error - bad PW.
4
SL: CAD: window.close causes embedded browser to hang
4
CAD Install Guide 'Standard' feature levels unclear
4
Keyboard shortcuts for agent login not working
4
What Users are created by CAD
4
If CAD Supervisor Desktop monitors agent Windows WAV volume is set
half.
half.
4
CalabrioCAD installation guide mistaken in workflow support for Standard
5
Show/Hide contact and browser buttons are disabled when Agent
maximized
maximized
6
CAD can not display URL with script errors
Table 2
Caveats resolved in release 7.5(1) (continued)
Identifier
Severity Headline