Cisco Cisco Agent Desktop 8.0 Technische Referenzen
Cisco CAD Service Information
40
May 2007
Debugging
Debugging Logs
CAD can create debugging logs, although by default this capability is disabled. If you
want debugging turned on, you must edit the appropriate configuration file.
want debugging turned on, you must edit the appropriate configuration file.
Debugging information is written to the various debug files, all of which have a *.dbg
suffix. These files are located in the …\Cisco\Desktop\log directory.
suffix. These files are located in the …\Cisco\Desktop\log directory.
NOTE: It is recommended that if you want to read a debugging log
generated by CAD-BE on a computer with a Linux operating system,
and you are using a computer with a Windows operating system, you
open the debugging log with Microsoft Wordpad.
generated by CAD-BE on a computer with a Linux operating system,
and you are using a computer with a Windows operating system, you
open the debugging log with Microsoft Wordpad.
The debug files are numbered, up to the total number of files set in the configuration
file (the default number is 2). For example:
file (the default number is 2). For example:
■
agent0001.dbg
■
agent0002.dbg
When agent0001.dbg reaches its size limit, it is closed and agent0002.dbg is created.
When the total number of debug files have been created, the first debug file is
overwritten.
When the total number of debug files have been created, the first debug file is
overwritten.
To turn on debugging:
1. Open the appropriate configuration file.
2. Under the section headed [Debug Log], set the debugging threshold to an
appropriate value. For example:
THRESHOLD=DEBUG
3. Save the configuration file with the new setting.