Cisco Cisco Agent Desktop 9.0 Technische Referenzen

Cisco CAD Service Information

42

May 2007

The available debugging thresholds are:

Debugging for the IP Phone Agent Client

The Cisco IP Phone Agent Client is a JSP application with the same debug methods as 
CAD-BE. 

The configuration file is located on the computer on which the CAD services are 
installed, at:

C:\Program Files\Cisco\Desktop\Tomcat\conf\IPPAClient.properties

1. Open the IPPAClient.properties file in a text editor.

2. Locate the line:

log4j.rootLogger=TRACE,LOG,DBG 

3. Replace TRACE with one of the options listed in 

.

4. Save the configuration file with the new setting.

Table 12.

Debugging Thresholds

Threshold

Records:

Debug

• Minor and frequently-occurring normal events. This level is 

usually sufficient for debugging a problem, and will not affect 
the computer’s performance.

Call

• Minor and frequently-occurring normal events

• Entering and exiting functions

Trace

• Minor and frequently-occurring normal events

• Entering and exiting functions

• Detail debugging (for instance, loops)

Dump

• Minor and frequently-occurring normal events

• Entering and exiting functions

• Detail debugging (for instance, loops)

• Byte  dumps

Off

Turns off debugging. This is the default setting.