Cisco Cisco Computer Telephony Integration Option 8.5 Betriebsanweisung

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CTI OS Agent Desktop User Guide for Cisco Unified ICM/Contact Center Enterprise & Hosted

Release 7.5(1)

Chapter 1 Starting and Logging Into CTI Toolkit Agent Desktop

Logging Out

Note

For information on how an administrator can set an agent’s logout parameters, see the

Administration Guide for Cisco Unified Contact Center Enterprise Edition.

Step 3

Highlight a reason code in the list.

Step 4

Click OK.

Note

For an explanation of NotReady state, see

Step 5

When you enter the NotReady state, the Logout button becomes enabled. Click the Logout button.