Cisco Cisco Computer Telephony Integration Option 8.5 Betriebsanweisung
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CTI OS Agent Desktop User Guide for Cisco Unified ICM/Contact Center Enterprise & Hosted
Release 7.5(1)
Chapter 1 Starting and Logging Into CTI Toolkit Agent Desktop
IP Communicator
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Uncheck the “Bring to Front on Active Call” option (default is unchecked)
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Check the “Hide on Minimize” option (default is unchecked)