Cisco Cisco Packet Data Gateway (PDG) Documentation Roadmaps
Content Filtering Support Overview
▀ Category-based Content Filtering Support
▄ Cisco ASR 5000 Series Product Overview
OL-22938-01
Customer-Care Management Interface (CF-CCI)
The Content Filtering solution provides a GUI to provide information to support staff in the operator‘s customer-care
support center. This interface allows support personnel to quickly address subscribers questions or concerns about
policies on their account.
support center. This interface allows support personnel to quickly address subscribers questions or concerns about
policies on their account.
The tool provides the following capabilities in real-time:
Provides information to support personnel via a Web-hosted GUI.
The ability for the operator to enter a URL and have it content rated as static-and-dynamic.
Display the list of URLs recently accessed by the subscriber with filtering/sorting the display by time ranges,
rating category, URL sub-string, and many more. The data that is displayed is generated by querying the
database in all of the CF-CDPs using the subscriber‘s IMSI/MSID/Subscriber number as the key.
database in all of the CF-CDPs using the subscriber‘s IMSI/MSID/Subscriber number as the key.
Fields currently supported to display per URL are:
URL
Date/Time of access
Rating technique (static/static-and-dynamic)
Rating categories
Action performed by the system
Web Element Manager (WEM)
The WEM is a server-based application providing complete element management of the system. The UNIX-based
server application works with the network elements within the system using the Common Object Request Broker
Architecture (CORBA) standard.
server application works with the network elements within the system using the Common Object Request Broker
Architecture (CORBA) standard.
Important:
For information on WEM administration, refer to the Web Element Manager Installation and
Administration Guide.
WEM server must be set up with access to the following networks:
Internet: To communicate with the Master Content Rating Database Server (MCRDBS) which provides update
files.
CF-CDP Network: To communicate with CF-CDPs.
For Category-based Content Filtering, the WEM application includes the following features:
Single point of management for a large Content Filtering Service operator deployment:
Content Filtering service configuration and monitoring