Cisco Cisco Packet Data Gateway (PDG)
Troubleshooting
Detecting Faulty Hardware ▀
ASR 5000 System Administration Guide, StarOS Release 18 ▄
209
The possible states for all SMC LEDs are described in the sections that follow.
SMC Run/Fail LED States
The SMC Run/Fail LED indicates the overall status of the card. This LED should be green for normal operation.
The possible states for this LED are described in the following table. If the LED is not green, use the troubleshooting
information in the table to diagnose the problem.
information in the table to diagnose the problem.
Table 15. SMC Run/Fail LED States
Color
Description
Troubleshooting
Green
Card powered with no
errors detected.
errors detected.
None needed.
Blinking
Green
Green
Card is initializing
and/or loading software.
and/or loading software.
This is normal operation during boot-up.
Red
Card powered with
error(s) detected.
error(s) detected.
Errors were detected during the Power On Self Tests (POSTs). It is likely that the
errors were logged to the command line interface during boot. Refer to one or more
of the following to help analyze this problem.
errors were logged to the command line interface during boot. Refer to one or more
of the following to help analyze this problem.
Monitoring the System for
show
commands, the outputs of which will assist in
further determining the problem.
System Logs for information on how to view logs.
The SNMP MIB Reference for information on associated status and alarm
conditions.
conditions.
None
Card is not receiving
power.
power.
Verify that the POWER LEDs on the PFUs are green. If they are not, refer to
Verify that the power source is supplying ample voltage and current to the chassis.
Verify that the card is properly installed per the instructions in the ASR 5000
Installation Guide.
Installation Guide.
If all of the above suggestions have been verified, it is possible that the SMC is not
functional. Please contact your service representative.
functional. Please contact your service representative.
SMC Active LED States
The Active LED on the SMC indicates that the software is loaded on the card and it is ready for operation. For the SMC
installed in chassis slot 8, this LED should be green for normal operation. For the SMC installed in slot 9, this LED
should be off for normal operation.
installed in chassis slot 8, this LED should be green for normal operation. For the SMC installed in slot 9, this LED
should be off for normal operation.
The possible states for this LED are described in the following table. If the LED is not green, use the troubleshooting
information in the table to diagnose the problem.
information in the table to diagnose the problem.