Cisco Cisco Packet Data Gateway (PDG)
Troubleshooting
▀ Detecting Faulty Hardware
▄ ASR 5000 System Administration Guide, StarOS Release 18
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Table 34. RCC Run/Fail LED States
Color
Description
Troubleshooting
Green
Card powered with no
errors detected.
errors detected.
None needed.
Red
Card powered with
error(s) detected.
error(s) detected.
Errors were detected during the Power On Self Tests (POSTs). It is likely that the errors
were logged to the command line interface during the boot process.
were logged to the command line interface during the boot process.
Refer to Monitoring the System for information on determining the status of system
hardware components.
hardware components.
None
Card powered with
error(s) detected.
error(s) detected.
for troubleshooting information.
Verify that the power source is supplying ample voltage and current to the chassis.
Verify that the card is properly installed per the instructions in the ASR 5000 Installation
Guide.
Guide.
If all of the above suggestions have been verified, it is possible that the RCC is not
functional. Please contact your service representative.
functional. Please contact your service representative.
RCC Active LED States
The Active LED on the RCC indicates that the card is being used. For normal operation, this LED should be off on both
RCCs.
RCCs.
The possible states for this LED are described in the following table. If the LED is not green, use the troubleshooting
information in the table to diagnose the problem.
information in the table to diagnose the problem.
Table 35. RCC Active LED States
Color
Description
Troubleshooting
Green
Card is active.
The RCC is actively routing traffic from a line card installed behind a packet
processing card that has failed to a redundant packet processing card.
processing card that has failed to a redundant packet processing card.
The RCC installed in chassis slot 40 processes traffic for the line cards in chassis
slots 17 through 23 and 26 through 32. The RCC installed in chassis slot 41
processes traffic for the line cards in slots 33 through 39 and 42 through 48.
slots 17 through 23 and 26 through 32. The RCC installed in chassis slot 41
processes traffic for the line cards in slots 33 through 39 and 42 through 48.
to determine which
card has failed.
None
Card is not receiving power.
OR
Card is in Standby Mode.
OR
Card is in Standby Mode.
Verify that the Run/Fail LED is green. If so, the card is receiving power and POST
test results are positive. If it is off, refer to
test results are positive. If it is off, refer to
for
troubleshooting information.
Check the state of the Standby LED. If it is green, the card is in standby mode. This
is the normal operating mode.
is the normal operating mode.