Cisco Cisco Agent Desktop 8.0 Anleitung Für Quick Setup
Configuring and Troubleshooting VoIP Monitoring
60
November 2013
The service's NIC card should allow Promiscuous Mode packet capturing. This is true
for most NIC cards, but there are some cards that will not allow network traffic sent to
the IP phone to be seen by the packet sniffing software.
for most NIC cards, but there are some cards that will not allow network traffic sent to
the IP phone to be seen by the packet sniffing software.
You can validate the NIC without using the NIC Qualification (NICQ) utility. For a
procedure for testing NICs for compatibility, see Technote 46301, Qualifying Ethernet
Cards for Cisco Agent Desktop Monitoring, available at:
procedure for testing NICs for compatibility, see Technote 46301, Qualifying Ethernet
Cards for Cisco Agent Desktop Monitoring, available at: