Cisco Cisco Prime Collaboration Assurance 11.5 Weißbuch
© 2016 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Page 23 of 64
Device
SNMP HTTP CLI JTAPI MSI
CDP
Notes
Cisco Unified CM
Yes
Yes
-
Yes
-
-
● Cisco Prime Collaboration supports Cisco Unified CM
clusters. You must ensure that the cluster IDs are
unique. To verify the cluster ID go to the Enterprise
Parameters Configuration page (System > Enterprise
Parameters) on Cisco Unified CM publisher (for
every cluster).
unique. To verify the cluster ID go to the Enterprise
Parameters Configuration page (System > Enterprise
Parameters) on Cisco Unified CM publisher (for
every cluster).
● The same credentials must be created for all devices
in the cluster whenever clustering is used.
● The JTAPI user needs to have these roles Standard
AXL API Access, CCM Admin Users,
SERVICEABILITY Administration, CTI Enabled, and
CTI Allow Call Monitoring.
SERVICEABILITY Administration, CTI Enabled, and
CTI Allow Call Monitoring.
● The session monitoring feature is supported only
from Cisco Unified CM 8.5 release onwards.
Cisco Unified Communications
Manager Business Edition
Manager Business Edition
Yes
Yes
-
Yes
-
-
Cisco Unified Customer Voice
Portal
Portal
Yes
Yes
-
-
-
-
If you are using Cisco Prime Collaboration 10.5 or later
versions, you must configure HTTP credentials for Cisco
Unified Customer Voice Portal along with SNMP. You
must enter the HTTP credentials for Cisco Unified
Customer Voice Portal (CVP) which have the
Serviceability Administration User Role privileges.
The default username wsmadmin has this privilege.
versions, you must configure HTTP credentials for Cisco
Unified Customer Voice Portal along with SNMP. You
must enter the HTTP credentials for Cisco Unified
Customer Voice Portal (CVP) which have the
Serviceability Administration User Role privileges.
The default username wsmadmin has this privilege.
● Cisco Codec EX series
● Cisco TelePresence System
● Cisco TelePresence System
Integrator C Series
● Cisco TelePresence MX
Series
● Cisco TelePresence System
Profile Series
● Cisco TelePresence SX20
Quick Set
● Cisco TX 9000 series
● Cisco TelePresence MX700
● Cisco TelePresence MX700
and MX800 (supported by
Cisco Prime Collaboration
Assurance 10.5.1 and later
versions)
Cisco Prime Collaboration
Assurance 10.5.1 and later
versions)
● Cisco TelePresence MX300
G2 and MX200 G2 (supported
by Cisco Prime Collaboration
Assurance 10.5.1 and later
versions)
by Cisco Prime Collaboration
Assurance 10.5.1 and later
versions)
● Cisco TelePresence SX10 and
SX80 (supported by Cisco
Prime Collaboration
Assurance 10.5.1 and later
versions)
Prime Collaboration
Assurance 10.5.1 and later
versions)
Yes
Yes
Yes -
Yes
-
● The HTTP user requires Admin privilege.
● For TC 6.0 and TE 6.0, use the same HTTP
● For TC 6.0 and TE 6.0, use the same HTTP
credentials for MSI.
● For TX 6.0, use the default credentials msiuser and
cisco for MSI.
Cisco IP Video Phone E20
Yes
Yes
Yes -
Yes
-
● End-to-end troubleshooting is not supported.
However, the path trace can be discovered from the
first-hop-router (FHR) if router CLI access is provided
for Cisco Prime Collaboration.
first-hop-router (FHR) if router CLI access is provided
for Cisco Prime Collaboration.
● Use the same HTTP credentials for MSI.
Emergency Responder
Yes
-
-
-
-
-
Expert Advisor
Yes
-
-
-
-
-
Finesse
Yes
Yes
-
-
-
-
If you are using Cisco Prime Collaboration 10.5 or later
versions, you must configure HTTP credentials for Cisco
Finesse along with SNMP.
versions, you must configure HTTP credentials for Cisco
Finesse along with SNMP.
Cisco MCU
Yes
Yes
-
-
-
-
● The HTTP user requires Admin privilege.
● This device also include the MSE8000 blade form
● This device also include the MSE8000 blade form
factors: MSE-8420, MSE-8510, and MSE-8710.
Cisco TelePresence MSE
Supervisor
Supervisor
Yes
Yes
-
-
-
-
The HTTP user requires Admin privilege.