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Using Formulas
You can use formulas in many routing nodes to both
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What is a Formula?
A formula consists of one or more expressions that ICM software evaluates to produce a value
that it can use for subsequent script processing. You define expressions - made up of
that it can use for subsequent script processing. You define expressions - made up of
or
in scripts.
Formula Example
Following is a simple example of a formula:
CallerEnteredDigits == 1
ICM Scripting and Media Routing Guide Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)
135
Chapter 7