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Cisco Cisco IP Contact Center Release 4.6.1 Betriebsanweisung

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Agent Reports
agtskg03: Agent Skill Group Logout Status Report
 
Data:
Agent Name
The last and first name of the agent.
Derived from: Person.LastName + "," + Person.FirstName 
Media
The media routing domain from which the agent is logged off. 
Derived from: Media_Routing_Domain.EnterpriseName
Agent Enterprise Name
The enterprise name of the agent.
Derived from: Agent.Enterprisename