Cisco Cisco IP Contact Center Release 4.6.1 Betriebsanweisung
IN-1
WebView Template Reference Guide for Cisco IPCC Enterprise & Hosted, Release 7.1(1)
Release 7.1(1)
I N D E X
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agent03
Agent Media Logout Status Report
agent04
Agent Task Detail Activity Report
agent05
Agent Task Detail Performance Report
agent06
Agent State Trace Detail By Events Report
agent20
Agent Real Time Report
agent21
Agent Task Summary Half Hour Report
agent22
Agent Task Summary Daily Report
agent23
Agent Performance Summary Half Hour Report
agent24
Agent Performance Summary Daily Report
MERGEFORMAT
agent25
Agent Consolidated Half Hour Report
agent26
Agent Consolidated Daily Report
agent27
Agent Historical All Fields Report
agent28
Agent Real Time All Fields Report
agent30
Agent Not Ready Summary Report
agent31
Agent Not Ready Detail Report
agteam02
Agent Team Status Report
agteam03
Agent Team Media Logout Status Report
MERGEFORMAT
agteam04
Agent Task Detail Activity Report
agteam05
Agent Task Detail Performance Report
agteam20
Agent Team Real Time
agteam21
Agent Team Task Summary Half Hour Report
agteam22
Agent Team Task Summary Daily Report
agteam23
Agent Team Performance Summary Half Hour
Report
agteam24
Agent Team Performance Summary Daily Report
agteam25
Agent Team Consolidated Half Hour Report
agteam26
Agent Team Consolidated Daily Report
agteam27
Agent Team Historical All Fields Report
agteam28
Agent Team Real Time All Fields Report
agteam29
Agent SkillGroup Assignments Real-Time
agteam32
Agent Team State Counts Real Time Report
agteam33