Cisco Cisco Unified Contact Center Enterprise 9.0(2) Betriebsanweisung
Index
IN-5
WebView Template Reference Guide for Cisco IPCC Enterprise & Hosted, Release 7.1(1)
Release 7.1(1)
Peripheral Skill Group Real Time All Fields Report
perskg29
Peripheral Skill Group Logout Real Time Report
perskg30
IPCC Peripheral Skill Group Status Real Time
Report
perskg31
IPCC Peripheral Skill Group Task Summary Half Hour
Report
perskg32
IPCC Peripheral Skill Group Task Summary Daily
Report
perskg33
IPCC Peripheral Skill Group Performance Summary
Half Hour Report
perskg34
IPCC Peripheral Skill Group Performance Summary
Daily Report
perskg35
IPCC Peripheral Skill Group Consolidated Half Hour
Report
perskg36
IPCC Peripheral Skill Group Consolidated Daily
Report
persvc20
Peripheral Service for IVR Queue Half Hour Report
persvc21
Peripheral Service IVR Queue Daily Report
persvc22
Peripheral Service IVR Self-Service Half Hour
Report
persvc23
Peripheral Service IVR Self-Service Daily Report
persvc24
Peripheral Service Agent Half Hour Report
persvc25
Peripheral Service Agent Daily Report
persvc26
Peripheral Service Historical All Fields Report
persvc27
Peripheral Service Real Time All Fields Report
S
scrque01
Script Queue Node Real Time Report
skill group reports
T
trkgrp04
Trunks Real Time All Fields Report
trkgrp12
Trunks Historical All Fields Report
trkgrp20
All Ports Busy Real Time Report
trkgrp21
IVR Ports Idle & In Service Real Time Report
trkgrp22
IVR Ports Status Real Time Report
trkgrp23
IVR Ports Performance Half Hour Report