Cisco Cisco Agent Desktop 9.0 Installationsanleitung
Setting Up CTI OS Security
November 2006
83
Signing Client CTI OS Security Certificates
Follow these steps to sign a CTI OS security certificate for a client box.
1. On the Certificate PC, run CreateSelfSignedCASetupPackage.exe, create
a CTIOS Certificate Authority password of between 8 and 30 characters
when prompted, and store the resulting files in a secure location.
when prompted, and store the resulting files in a secure location.
2. Copy the CtiosClientKey.pem and CtiosClientReq.pem files from the CAD
client PC to C:\Program Files\Cisco Systems\CTIOS Client\Security on the
Certificate PC, where the CtiosRoot.pem and CtiosRootCert.pem files are
stored.
Certificate PC, where the CtiosRoot.pem and CtiosRootCert.pem files are
stored.
3. On the Certificate PC, run SignCertificateSetupPackage.exe in the same
folder where the copied *.pem files are located, select CTI OS Client
Certificate Request when prompted, and enter the CTI OS Certificate
Authority password you created in Step 1. The program generates a file
called CtiosClient.pem if successful, or displays an error message if not
successful.
Certificate Request when prompted, and enter the CTI OS Certificate
Authority password you created in Step 1. The program generates a file
called CtiosClient.pem if successful, or displays an error message if not
successful.
4. Copy the CtiosClient.pem and CtiosRootCert.pem files from the Certificate
PC to the C:\Program Files\Cisco Systems\CTIOS Client\Security folder
on the CAD client PC.
on the CAD client PC.
5. On the CAD client PC, delete the CtiosClientKey.pem file.
6. On the Certificate PC, delete the CtiosClientReq.pem,
CtiosClientKey.pem, and CtiosClient.pem files.
7. Repeat Steps 2 through 6 for every CAD client PC in the system.
Signing the Server CTI OS Security Certificate
Follow these steps to sign a CTI OS security certificate for a server box.
1. If you haven’t already done so, on the Certificate box, run
CreateSelfSignedCASetupPackage.exe, create a CTIOS Certificate
Authority password of between 8 and 30 characters when prompted, and
store the resulting files in a secure location.
Authority password of between 8 and 30 characters when prompted, and
store the resulting files in a secure location.
NOTE: Run CreatSelfSignedCASetupPackage.exe only once.
Runnign it more than once can result in file corruption.
Runnign it more than once can result in file corruption.
2. Copy the CtiosServerKey.pem and CtiosServerReq.pem files from the CTI
OS server (C:\ICM\<instance name>\CTIOS1\security) to the folder on the
Certificate PC where the CtiosRoot.pem and CtiosRootCert.pem files are
stored.
Certificate PC where the CtiosRoot.pem and CtiosRootCert.pem files are
stored.
3. On the Certificate PC, run SignCertificateSetupPackage.exe in the same
folder where the copied *.pem files are located, select CTI OS Server
Certificate Request when prompted, and enter the CTI OS Certificate
Certificate Request when prompted, and enter the CTI OS Certificate