Cisco Cisco Agent Desktop 9.0 Installationsanleitung

Authority password you created in Step 1. The program generates a file 
called CtiosServer.pem if successful, or displays an error message if not 
successful.

4. Copy the CtiosServer.pem and CtiosRootCert.pem files from the 

Certificate PC to the C:\ICM\<instance name>\CTIOS1\security folder 
on the CTI OS server.

5. On the CTI OS server, delete the CtiosServerKey.pem file.

6. On the Certificate PC, delete the CtiosServerReq.pem, 

CtiosServerKey.pem, and CtiosServer.pem files. 

If there is more than one CTI OS server in the system, only one CTI OS server uses 
the server security certificate. Any peer CTI OS servers use client security 
certificates. 

To sign a peer CTI OS server security certificate, follow the procedure for signing a 
CAD client security certificate.