Cisco Cisco Agent Desktop 9.0 Betriebsanweisung

The VoIP Monitor server is restored to the list of available monitor servers.

Use Table 2-1 to determine the effect on monitored devices with various 
combinations of desktop monitoring, VoIP Monitor server monitoring, and setting 
a default monitor.

If a device is assigned to be monitored by a specific VoIP Monitor server, and that 
server fails, there is no failover to the default VoIP Monitor server (if one is 
designated). However, if a device has desktop monitoring enabled, and the 
desktop monitoring fails, there is failover to a specific VoIP Monitor server (if 
designated) and then to the default VoIP Monitor server (if designated).

N

N

N

Monitoring fails if there are 
multiple VoIP monitor servers; 
monitored by default VoIP Monitor 
server if ther is one VoIP Monitor 
server in the system.

Y

N

N

Monitored by specific VoIP 
Monitor server; no backup in case 
of failure.

Y

Y

N

Monitored by Desktop Monitor; 
backed up by specific VoIP 
Monitor server in case of failure.

Y

N

Y

Monitored by specific VoIP 
Monitor server; no backup in case 
of failure.

N

Y

N

Monitored by Desktop Monitor; no 
backup in case of failure.

N

Y

Y

Monitored by Desktop Monitor; 
backed up by default VoIP Monitor 
server in case of failure.

N

N

Y

Monitored by default VoIP Monitor 
server; no backup in case of 
failure.