Cisco Cisco Agent Desktop 9.0 Betriebsanweisung

The Advanced External Dialing tab (Figure 3-5) enables you to configure more 
external dialing options. Access it by clicking the Advanced Dialing button on the 
Outgoing Calls tab.

Neighboring area codes 
with local dialing 
privileges

The area codes to which you can place non-toll calls. 
Click Add to add a new area code to the list and click 
Delete to remove an area code from the list.

Exchanges for 7-digit 
local numbers

Choose the neighboring area code, then enter the 
exchanges within that area code which do not require 
you to dial 1 or the area code. Check All exchanges 
as 7-digit numbers if no exchange requires you to 
dial 1 or an area code.

Exchanges for 10-digit 
local numbers

Choose the neighboring area code, then enter the 
exchanges within that area code that require you to 
dial the area code but not a 1. Check All exchanges 
as 10-digit numbers if all exchanges require you to 
dial an area code but not a 1.