Cisco Cisco IP Contact Center Release 4.6.1 Installationsanleitung

Allows access to almost any data store.
Components include ActiveX Data

Administration & WebView
Reporting

Microsoft Data Access
Components (MDAC)
2.6 SP2

Objects (ADO), OLE DB, and Open
Database Connectivity (ODBC).

The .NET Framework is Microsoft's
managed code programming model for

Administration & WebView
Reporting

Microsoft .NET
Framework 3.5

building applications on Windows
clients, servers, and mobile or
embedded devices.

Note: For information on whether subsequent version releases of this packaged software are
supported with Unified SCCE, consult the Hardware and System Software Specification (Bill
of Materials) for Cisco Unified ICM/Contact Center Enterprise & Hosted, Release 7.5(1).

Resetting the ServletExec Password

New Atlanta ServletExec is a WebView third-party tool, and therefore only applicable when
WebView is installed with Unified SCCE. If your environment requires a high level of security,
you might want to reset your password. The ServletExec Administration tool requires local
access to the Administration & WebView Reporting server.

To reset your password, complete these steps:

Select Start > Programs > New Atlanta > ServletExec 5.0 ISAPI > ServletExec Admin.

Log in to the ServletExec Administration page using the login name admin and a blank password
(no password).

From the left panel under Web Applications, select users.

A list of users appears on the right panel.

From the list of users, select admin.

Select an appropriate password for admin, and click Submit.

Your password is reset.

Log in to Servlet Exec using the new password.

Installation Guidelines

After ensuring that all pre-installation prerequisites have been met for each machine on which
you are installing Unified SCCE, you can proceed with the Unified SCCE installation.

Installation and Configuration Guide Cisco Unified System Contact Center Enterprise 7.5(1)