Cisco Cisco Administrative Workstation Technische Referenzen

PeripheralID

Identifies which peripheral handled the call. 
This value (for example, 5002), is unique 
among all peripherals in the enterprise. It is 
taken from the Peripheral table in the ICM 
central database. Peripheral IDs are generated 
automatically when a peripheral is configured 
in the Peripheral Configuration window of 
Configure ICM.

smallint

FK, AK2, NOT 
NULL

RouteID

Identifies the route where the call was sent. The 
value (for example, 6), is unique among all 
routes in the enterprise. It is taken from the 
Route table in the ICM central database. Route 
IDs are generated automatically when a route is 
configured in the Route Configuration window 
of Configure ICM.

int

FK, NULL

RouterCallKeyDay

The day that the call was taken and the 
Termination_Call_Detail record was created. 
This field contains a value only for calls that 
were translation-routed or post-routed to or 
from an ACD.

Together with RouterCallKey, the Day value 
forms a unique 64-bit key for the call. The PG 
might not have this information for all calls, but 
if it does, it allows you to track all states of a 
call between the Route_Call_Detail and the 
Termination_Call_Detail tables by using the 
Cradle-to-Grave call tracking facility. (For 
calls that span a day, the day may not 
correspond to the day specified in the 
DateTime field.)

This field contains a value only if the 
call was translation-routed, post-routed 
to/from an ACD, or sent to an IPCC 
agent.

int

NULL

RouterCallKey

This value is created by the ICM software and 
forms the unique portion of the 64-bit key for 
the call. The ICM resets this counter at 
midnight.

This field contains a value only if the 
call was translation-routed, post-routed 
to/from an ACD, or sent to an IPCC 
agent.

int

NULL

DateTime

Central Controller date and time that the 
termination call detail record was written to the 
database.

datetime

AK2, IE1, NOT 
NULL