Cisco Cisco Firepower Management Center 2000

Any

In some cases, if you have a problem with your appliance, Support may ask you to generate 
troubleshooting files to help them diagnose the problem. You can select any of the options listed in the 
following table to customize the troubleshooting data that the health monitor reports.

Note that some options overlap in terms of the data they report, but the troubleshooting files will not 
contain redundant copies, regardless of what options you select.

For more information, see the following sections:

Any

Use the following procedure to generate customized troubleshooting files that you can send to Support.

Admin/Maint/Any Security Analyst

Select 

.

The Health Monitor page appears.

To expand the appliance list to show appliances with a particular status, click the arrow in that status row. 

Snort Performance and Configuration

data and configuration settings related to Snort on the appliance

Hardware Performance and Logs

data and logs related to the performance of the appliance hardware

System Configuration, Policy, and Logs

configuration settings, data, and logs related to the current system 
configuration of the appliance

Detection Configuration, Policy, and Logs

configuration settings, data, and logs related to detection on the appliance

Interface and Network Related Data

configuration settings, data, and logs related to inline sets and network 
configuration of the appliance

Discovery, Awareness, VDB Data, and Logs

configuration settings, data, and logs related to the current discovery and 
awareness configuration on the appliance

Upgrade Data and Logs

data and logs related to prior upgrades of the appliance

All Database Data

all database-related data that is included in a troubleshoot report

All Log Data

all logs collected by the appliance database

Network Map Information

current network topology data