Cisco Cisco Agent Desktop 8.0 Installationsanleitung
CAD Configuration Setup Utility
February 21, 2013
69
ICM Admin Workstation Database
The ICM Admin Workstation database locations are autofilled based on what you
entered in the ICM Admin Workstation Distributor step.
entered in the ICM Admin Workstation Distributor step.
Select the database type, SQL or NT, then type the instance name and a user
login ID/password. The user must have read privileges for the ICM Admin Workstation
database.
login ID/password. The user must have read privileges for the ICM Admin Workstation
database.
NOTE: It is strongly recommended that you use NT (Windows)
authentication. The NT authentication user must have read and write
privileges and an account on the ICM Admin Workstation computer.
Use the format <domain>\<username> for the login ID.
authentication. The NT authentication user must have read and write
privileges and an account on the ICM Admin Workstation computer.
Use the format <domain>\<username> for the login ID.
NOTE: If you are using NT Authentication and change the ICM
Instance Name, Login ID, or Password on one side, the change will
Instance Name, Login ID, or Password on one side, the change will
Figure 12.
ICM Admin Workstation Database