Cisco Cisco Agent Desktop 9.0 Installationsanleitung

February 21, 2013

Before You Install CAD 8.0

Overview

Before you install CAD 8.0, you must complete the following tasks.

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Configure agents in Unified ICM.

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Prepare user accounts and permissions for CAD to integrate with other
Unified CCE components.

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If desired, configure Microsoft SQL Server 2005 for CAD 8.0. For information
on your data storage options, see

These tasks are described below.