Samsung 12.5kg Top Loading Washer, Activ Dualwash Benutzerhandbuch

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34  English
Tr
ouble
shoo
ting
Troubleshooting
Checkpoints
If you encounter a problem with the washing machine, first check the table below and try the 
suggestions.
Problem
Action
Does not turn on.
•  Make sure you use rated power for the product.
•  Make sure the power cord is completely plugged in.
•  Check the fuse or reset the circuit breaker.
Does not start.
•  Make sure the door is closed.
•  Make sure the water taps are open.
•  Make sure to press or tap Start/Pause to start the washing 
machine.
•  Make sure Child Lock is not activated.
•  Before the washing machine starts to fill, it will make a series 
of clicking noises to check the door lock and does a quick 
drain.
•  Was the door opened during the spinning cycle? Close the 
door, and press or tap Start/Pause to resume.
•  The machine enters Standby or is in a soaking cycle. Please 
wait.
•  Check the fuse or reset the circuit breaker.
Water is not supplied.
•  Make sure you press or tap Start/Pause after selecting the 
water supply.
•  Make sure the water taps are open.
•  Is the filter net at the water supply hose connector clogged? 
Clean the filter net by brushing with a toothbrush.
•  Is the water supply cut off? If the water supply is cut off, close 
the tap and power off.
•  Straighten the water supply hoses.
•  Open and close the door, then press or tap Start/Pause.
•  If the water pressure is low, it takes longer to start washing.
•  If the water level is not as high as necessary or lower than 
expected, use the level selector to adjust the water level.
After a cycle, 
detergent remains 
in the automatic 
dispenser.
•  Make sure the washing machine is running with sufficient 
water pressure.
•  Make sure the detergent drawer is properly inserted.
•  Remove and clean the detergent drawer, and then try again.
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2015-01-27     11:58:05