HP h1935 Benutzerhandbuch

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9–6
User’s Guide
Troubleshooting
Bluetooth
For more information on Bluetooth (h1940 models only), refer to 
Chapter 8, “Using Bluetooth.”
Problem
Solution
I cannot discover 
another device.
• Move closer to the device.
• Be sure the Bluetooth radio is turned on.
• Be sure you have not limited your ability to see devices.
• Be sure the device you are attempting to connect to is on 
and allows access to being discovered by other devices.
I can see other 
devices, but I 
cannot connect 
or exchange 
data with them.
• Move closer to the device.
• Be sure the Bluetooth radio is turned on.
• Be sure the other device has not restricted your access.
Other devices 
cannot find or 
connect to my 
device.
• Move closer to the device.
• Be sure the Bluetooth radio is turned on.
• Be sure you have not restricted other devices from finding 
yours.
• Check your Bluetooth settings to ensure you have allowed 
your device to be discovered and others to connect.
Other devices 
do not receive 
my correct 
business card 
information.
• Be sure you have correctly set up your business card 
information in Bluetooth Settings.
• Check Bluetooth Settings to be sure you have not 
restricted this function.