HP m2727 mfp Benutzerhandbuch
Solve print-media problems
The following problems with media cause print-quality deviations, jamming, or even damage to the
product.
product.
Problem
Cause
Solution
Poor print quality or toner
adhesion
adhesion
The paper is too moist, too rough, too heavy or
too smooth, or it is embossed or from a faulty
paper lot.
too smooth, or it is embossed or from a faulty
paper lot.
Try another kind of paper, between 100 and
250 Sheffield, with 4 to 6% moisture content.
250 Sheffield, with 4 to 6% moisture content.
Dropouts, jamming, or curl
The paper has been stored incorrectly.
Store paper flat in its moisture-proof wrapping.
The paper has variability from one side to the
other.
other.
Turn the paper over.
Excessive curl
The paper is too moist, has the wrong grain
direction, or is of short-grain construction
direction, or is of short-grain construction
Open the rear output bin, or use long-grain
paper.
paper.
The paper varies from side-to-side.
Turn the paper over.
High fuser temperature is curling the paper.
Turn on the Less paper curl setting.
At the control panel, press
Setup
, use the
arrow buttons to select
Service
, and then press
OK
. Use the arrow buttons to select
Less paper
curl
, press
OK
, use the arrow buttons to select
On
, and then press
OK
.
Jamming, damage to
product
product
The paper has cutouts or perforations.
Use paper that is free of cutouts or
perforations.
perforations.
Problems with feeding
The paper has ragged edges.
Use high-quality paper that is made for laser
printers.
printers.
The paper varies from side-to-side.
Turn the paper over.
The paper is too moist, too rough, too heavy or
too smooth, has the wrong grain direction, or is
of short-grain construction or it is embossed or
from a faulty paper lot.
too smooth, has the wrong grain direction, or is
of short-grain construction or it is embossed or
from a faulty paper lot.
Try another kind of paper, between 100 and
250 Sheffield, 4 to 6% moisture content.
250 Sheffield, 4 to 6% moisture content.
Open the rear output bin, or use long-grain
paper.
paper.
Print is skewed (crooked).
The media guides might be incorrectly
adjusted.
adjusted.
Remove all media from the input tray,
straighten the stack, and then load the media
in the input tray again. Adjust the media guides
to the width and length of the media that you
are using and try printing again.
straighten the stack, and then load the media
in the input tray again. Adjust the media guides
to the width and length of the media that you
are using and try printing again.
More than one sheet feeds at
one time.
one time.
The media tray might be overloaded.
Remove all media from the tray, and then
return some of the media to the tray. See
return some of the media to the tray. See
The media might be wrinkled, folded, or
damaged.
damaged.
Verify that the media is not wrinkled, folded, or
damaged. Try printing on media from a new or
different package.
damaged. Try printing on media from a new or
different package.
The media might have been fanned before it
was loaded.
was loaded.
Load media that was not fanned. Loosen ream
by twisting paper stack.
by twisting paper stack.
Media might be too dry.
Load new paper that was stored properly.
ENWW
Solve image-quality problems 193