HP photosmart 120 Benutzerhandbuch
5-Troubleshooting and Support
49
Before you call
Review troubleshooting tips.
Have the following information ready before you call:
Have the following information ready before you call:
z
serial number (found on the bottom of your camera)
z
product name
z
date of purchase
Hardware Repair Services
If you think your camera needs repair, first call the Customer
Support Center, which can help determine if service is required
and direct you to a service site. Otherwise, contact the store
where you purchased the product. Or, visit
for
the nearest sales and service office.
Service is free of charge during the warranty period. Beyond
Service is free of charge during the warranty period. Beyond
the warranty period, service will be charged.
Obtaining support in the United
States
Free telephone support for 90 days
Within 90 days of your purchase, telephone support is
provided to you free of charge. If this is a long distance call for
you, long distance charges will apply.
Call (1) (208) 323-2551.
Our support staff is available from 6 am to 10 pm Mountain
Call (1) (208) 323-2551.
Our support staff is available from 6 am to 10 pm Mountain
Time, Monday through Friday, or 9 am to 4 pm Saturday.