Canon i860, i865 Servicehandbuch
3. FAQ (Specific Problems and Solutions)
No.
Occurrence
level*
Function
Symptom
Condition
Cause
Solution
Possible call or complaint
1.
B
Paper
feeding
feeding
No paper feeding
- Plain paper
(A4-/LTR-/LGL-sized heavy
paper, such as Brilliant
White Paper)
paper, such as Brilliant
White Paper)
- When many sheets are set.
- Reduce the number of
sheets to set in the sheet
feeder, to below half the
reference mark.
feeder, to below half the
reference mark.
- Paper does not feed.
- No paper error (operator
- No paper error (operator
call error)
- The printer does not
respond.
2.
B
Print
results
results
Contact of the
paper’s trailing edge
to the print head
paper’s trailing edge
to the print head
- Plain paper
- Paper conditions (curled)
- Paper conditions (curled)
If paper is curled (with the
edges upward), the trailing
edge will contact the print
head.
edges upward), the trailing
edge will contact the print
head.
- Straighten the paper.
- Increase the space between
- Increase the space between
the paper and the print
head (to prevent the paper
edge from contacting the
print head).
head (to prevent the paper
edge from contacting the
print head).
- Printout is smeared.
- Lines or streaks appear
- Lines or streaks appear
on printouts.
3
B
Print
results
results
Contact of the paper
to the print head
(when using the auto
duplex printing unit)
to the print head
(when using the auto
duplex printing unit)
- Plain paper
- Duplex printing (using the
- Duplex printing (using the
auto duplex printing unit)
- Printing of a heavy-duty
pattern
Immediately after printing,
paper ripples form,
contacting the print head.
paper ripples form,
contacting the print head.
- Increase the space between
the paper and the print
head (to prevent the paper
from contacting the print
head.)
head (to prevent the paper
from contacting the print
head.)
- Reduce the print density.
- Printout is smeared.
- Lines or streaks appear
- Lines or streaks appear
on printouts.
* Occurrence level:
A: The symptom is likely to occur frequently. (Caution required)
B:
The symptom may occur under certain conditions, but likeliness is assumed very low in practical usage.
C:
The symptom is unlikely to be recognized by the user, and no practical issues are assumed.
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