Denon s-32 s-52 ost-f1297 Servicehandbuch
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CONFIDENTIALITY NOTICE:
The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.
12) Addition of remote control code. ("Power on", "Power off", "Play" and "Pause"
etc.)
13) When Firmware has been updated, the power supply of the unit is turned off.
It stops on the way when Firmware is uploaded again.
14) Problem that "Space" cannot be used for "SSID" of wireless LAN.
Malfunction:
15) RDS name and selected radio station are different.
16) Problem of network connection by security type.
17) Problem of operating by remote control of "S-302" and "CHR-F103".
The malfunctions occur due to bugs in the firmware.
etc.)
13) When Firmware has been updated, the power supply of the unit is turned off.
It stops on the way when Firmware is uploaded again.
14) Problem that "Space" cannot be used for "SSID" of wireless LAN.
Malfunction:
15) RDS name and selected radio station are different.
16) Problem of network connection by security type.
17) Problem of operating by remote control of "S-302" and "CHR-F103".
The malfunctions occur due to bugs in the firmware.
Solution:
The firmware has been corrected so no malfunction occurs.
MODIFICATION: Denon new networking feature with DPMS (Denon Product
Management Server) allows us to provide advanced service to the customers.
1) The customers notices that A/V product has a software problem.
2) If the customers have internet environment, the customers can update their
A/V product via DPMS (Denon Product Management Server) at any time by
Instruction Manual. Please instruct the "Preparation of the update" to the
customers.
3) If the customers do not have internet environment or the customers do not
have ability or knowledge, the customers can send the product to a service
center as usual.
METHOD OF UPDATE via DPMS (Denon Product Management Server)
Updating the firmware (from Rhapsody function)
1) Please pull out the AC cable from the AC strip. (Turn the Power Supply of the
unit off.)
2) Connect the Ethernet terminal of the unit to the Network line by Ethernet
straight cable. (Don't use Ethernet cross cable.) The connection of the network
recommends the Ethernet cable for certain update.
3) Please insert the AC cable into the AC strip. (Turn the Power Supply of the
unit on.)
4) Turn on the Power of unit by "FUNCTION on/off" button.
5) The unit connects the Internet. Wait for about two minutes until customer's
router ends the setting.
Caution: The update won't succeed if the customer's unit cannot hook up to the
Internet correctly. In this case, please confirm the internet environment in the
customer’s house. Whether it is able to receive the Internet radio correctly is a
good indication whether the Internet is connected or not. There are some
problems under the internet environment when the Internet radio cannot be
received.