FIC mb02 Servicehandbuch
ii
Table of Content
1.0
Purpose ---------------------------------------------------------------------
3
2.0
Scope ------------------------------------------------------------------------
3
3.0
Definitions ------------------------------------------------------------------
3
4.0
Warranty Understanding ----------------------------------------------
4
5.0
Post Warranty Support ------------------------------------------------
5
6.0
Standard Charges -------------------------------------------------------
5
7.0
FRU Parts Supply -------------------------------------------------------
5
8.0
RMA Procedure and Responsibilities for Each Party ------
6
9.0
Supplement --------------------------------------------------------------
6
Appendix A Warranty Policy ------------------------------------------------
7
Appendix B RMA Procedure -------------------------------------------------
9
Appendix C RMA Request Form ------------------------------------------- 11
Appendix D Quotation For Repair Service -----------------------------
13
Appendix E Return Material Report --------------------------------------- 14
Appendix F FIC FRU List
− Birch Plus ----------------------------------- 15
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